What we collect
When you enquire or book, we collect the details you give us: your name, email address, phone number, travel dates, passport details where required for park permits or border crossings, and any dietary or medical information relevant to your trip.
How we use it
Your information is used to prepare quotations, confirm bookings with lodges, camps, park authorities and mountain services, arrange transport, and keep in touch with you before and during your trip.
Who we share it with
We share only what is necessary with the suppliers delivering your trip — accommodation, park authorities, mountain crews and transport partners. We never sell your personal information to third parties.
Website data
Our website may record basic, non-identifying usage information such as pages viewed, to help us improve the site. You can block cookies in your browser settings without affecting your ability to contact us.
Keeping it secure
Access to enquiry and booking records is limited to staff who need it. We keep records only for as long as we need them for accounting and after-sales purposes.
Your choices
You can ask us at any time to send you a copy of the information we hold about you, correct it, or delete it. Marketing emails, if you receive them, can be stopped by replying to any message.